Assistant Manager

At Box Lunch, we’re committed to using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in.

We’re on the search for a Full-Time Assistant Manager that will help lead our civic-minded, pop culture-driven brand. You’ll support the Store Manager in achieving store objectives with regard to hitting sales targets, recruiting, and development. You’re Harry Potter and Luke Skywalker rolled into one; you can handle anything that comes your way while driving sales and building lifelong relationships with our customers.

• Support your Store Manager in achieving the sales plan and/or compensation sales goals.
• Help recruit, develop, and retain a super collaborative, passionate team to run your store alongside you.
• You’re the store’s #1 fan – you’ll create buzz and customer engagement through promotion of new products, use social media platforms, and additional benefits such as BOPIS and curbside pickup.
• Provide leadership around running an operationally sound business; you’ll bring the right balance of ops, delegation/autonomy, and customer‑first selling practices.
• Keep watch (like the Night’s Watch) on shrink/loss prevention, payroll hours, and associate schedules.
• Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback.
• Run sales reports and use data to help guide your strategy to hit sales targets.
• You’ll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time.
• Every Frodo needs a Fellowship! In partnership with your Store Manager, you’ll develop your team of loyal associates that are high‑performing and customer‑focused.

• At least 1–2 years of retail store management experience. If you’re passionate about philanthropy & all things pop culture, you’re in the right place!
• You’ve led teams to success and want to experience more of it. You’ll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising), and be a developer of your associates.
• You have Avenger‑like skills: communication, time management, professionalism, operations, and a drive to develop your associates.
• You’ll have to be at least 18 years of age to join the fandom force.
• A high school diploma or GED equivalent. If you have a degree, even better.
• Roll with the punches. Retail is a fast‑changing industry and you like catching curveballs thrown your way.
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds.