National Account Manager - CANADA; Concord

Job Objective

The National Accounts Manager is a high performing contributor that serves as a primary point of contact for assigned national accounts. This role will be responsible for developing and maintaining relationships with key national accounts, driving revenue growth, and ensuring overall client satisfaction.

• Cultivate relationships and understand client needs and objectives, aligning company solutions to meet those requirements.
• Perform in person and/or virtual sales calls to make presentations, quote prices, and close sales.
• Develop and implement account plans and strategies to achieve revenue and growth targets.
• Work closely with the executive team to develop and implement long‑term strategic plans.
• Conduct market research and analysis to stay ahead of industry trends.
• Recommend initiatives to enhance the company’s position within national accounts.
• Facilitate effective communication between internal teams and national accounts.
• Collaborate with cross‑functional teams to ensure seamless execution of account strategies.
• Provide regular updates to leadership on account performance and market trends.
• Make process and business decisions based on an understanding of company and customer as well as industry practices, standards, and trends.
• Perform high quality analysis consistently.
• Perform other duties as needed.

• Bachelor’s degree in a related field or equivalent education and/or experience.
• 4-6 years’ relevant experience or equivalent education and/or experience.
• 2+ years’ experience in account management or field sales preferred.

• Requires in-depth conceptual and practical knowledge in own job discipline.
• Strong negotiation and contract management skills.
• Excellent communication, problem solving, and organizational skills.
• Solid presentation skills.
• Able to multitask, prioritize, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient using Microsoft Office Suite products.
• Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
• High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.

Disclaimer:
The information in this description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Physical requirement:
The ability to lift 50 pounds regularly.

Benefits:
We offer a competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Benefits include Company Match on 401(k), Employee Purchase Discount, and Tuition Reimbursement.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.