SMB Senior Account Executive, Business

Job Summary

Sell Comcast Internet, Data, Video and Voice services to small and mid-sized businesses, focusing mainly on advanced communications solutions including PRI, Hosted PBX, and multi-location opportunities. Create and deliver face-to-face sales presentations, promote bundled products, and exceed departmental financial and unit targets. Stay current on competitive landscape and emerging technologies.

• Territory development, including local business partnerships and organizational affiliations to enhance Comcast positioning and brand.
• Maintain quality sales records and prepare sales and activity reports as required.
• Support customer satisfaction and promote a positive Comcast Experience.
• Generate new leads through cold calling, canvassing, referrals, and partner relationships.
• Sell advanced communications solutions such as PRI, Hosted PBX, and multi-location services.
• Identify improvement areas through a consultative process to enhance prospects’ communication capabilities.
• Effectively manage a high-activity territory with a comprehensive business plan.
• Collaborate with technical, customer service, and related support staff to ensure end-to-end sales and satisfaction.
• Maintain a qualified prospects pipeline that yields monthly quota performance above expectations.
• Remain knowledgeable of Comcast products and services to support sales efforts.
• Achieve and exceed assigned sales and business quality objectives while adhering to company standards and professionalism.
• Maintain punctual, regular, and consistent attendance.
• Perform other duties and responsibilities as assigned.

• Apply Comcast’s Operating Principles in all work.
• Own the customer experience, providing seamless digital options at every touchpoint.
• Be a proactive learner and advocate for Comcast’s technology, products, and services.
• Work collaboratively, welcoming new ideas to drive results and growth.
• Participate in the Net Promoter System and use feedback to improve service.
• Support a culture of inclusion and act in the best interest of customers, colleagues, and the community.

• Customer focus
• Workplace organization
• Persuasion
• Adaptability
• Technical knowledge
• Critical thinking and problem solving
• Communication
• Resilience
• Professional integrity

• Bachelor’s Degree (preferred).
• 5–7 years of relevant work experience.
• Combination of coursework and experience may be considered for applicants lacking a degree.

Base Pay: $72,000.00
Targeted Commission: up to $ Total Target Compensation
Commission and bonus opportunities available to qualified employees.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

This information indicates the general nature and level of work performed by employees in this role. It is not intended as a comprehensive inventory of all duties, responsibilities, and qualifications.