Security Guest Service Ambassador

Be the first line of safety and service in a fast‑paced park environment where no two days are the same. This role combines proactive security, emergency response, and exceptional guest interaction—protecting people and property while ensuring a welcoming, orderly, and memorable experience for everyone. From patrols and access control to incident response and guest assistance, you’ll play a critical role in keeping the park safe, fun, and running smoothly.

• Interact with guests providing directions and assistance

• Protect employees, guests, and company property

• Enforce park policies

• Control park access, checking vehicle permits and scanning s for team members, vendors, and contractors

• Patrol and inspect assigned areas of the park

• Keep unauthorized personnel out of restricted areas

• Greet and screen guests entering through metal detection and check their bags for prohibited items

• Monitor all areas for safety hazards, including fire, theft, and vandalism

• Maintain ride queue lines, sending line jumpers to the back to ensure an efficient boarding process

• Must be 18 years or older

• Able to lift, carry, and balance heavy loads

• Physical qualifications to stand, walk, stoop, bend, and reach throughout your shift

• Excellent verbal and written communication skills

• Able to work a flexible schedule, including nights, weekends, and holidays