Lead Caregiver​/Intake Coordinator

Lead Caregiver / Intake Coordinator Position Summary We are seeking a dependable, flexible, and motivated Lead Caregiver / Intake Coordinator to support both client care and agency growth. This hybrid role combines hands-on caregiving leadership with client intake, relationship building, and community outreach.

The ideal candidate is compassionate, proactive, and comfortable working in the field—meeting with potential clients in their homes, educating them on services, and guiding them through the onboarding process. This position plays a key role in both care delivery and business growth.

Schedule:

Monday-Friday 30+ hours per week

Key Responsibilities Caregiving & Team Support Provide compassionate, high-quality care to clients

Train and mentor new caregivers

Fill in for call-offs and open shifts as needed

Help start care for new clients and ensure smooth transitions

Conduct occasional home visits to support clients and caregivers

Intake Coordination & Field Work Meet with prospective clients and families in their homes

Conduct in-home assessments and intakes

Educate clients on available services and care options

Build trust and establish strong client relationships

Guide clients through the onboarding process and complete required paperwork

Develop initial care plans in collaboration with the care team

RequirementsHCA certificate through the state of CATB Test Prior caregiving experience required

Leadership, training, or mentorship experience preferred

Experience in sales, customer service, intake, or marketing strongly preferred

Strong communication skills (verbal and written)
Ability to build rapport with clients, families, and referral partners

Highly flexible, dependable, and solution-oriented

Comfortable working in both home care environments and field settings

Reliable transportation and valid driver’s license

Strong problem-solving skills and team-oriented mindset

Compensation & Benefits $25-27/hr Mileage reimbursement (if applicable)
Opportunity for growth into leadership or management roles

Supportive, mission-driven team environment

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets.

More information about The Pennant Group, Inc. is available at