Operations Manager - Concord Campus

Join Aqua Tech Swim as a Children’s Swim Lesson Operations Manager – Concord

If you are a confident, people-centered leader who thrives in fast-paced environments and loves making a meaningful impact on children’s lives, Aqua Tech Swim is seeking a full-time Operations Manager to join our Concord Campus. This is a hands‑on leadership role for someone who enjoys guiding teams, maintaining high operational standards, and staying connected to the pool deck. You will play a central role in ensuring safety, instructional quality, staff development, and exceptional family experiences—every day.

• Title: Swim School Operations Manager
• Pay: $24–$27/hour

• Weekdays: 12:30 PM – 9:00 PM

Concord Campus: 1220 Diamond Way, Concord, CA 94520
Training: 4 weeks total, including 2 weeks of fully paid onboarding at our Alameda Campus

• Year-round leadership role—this is not a seasonal position
• Fully paid onboarding and role‑specific training
• Opportunity to grow within a mission-driven organization
• Positive, supportive culture built on safety, development, and teamwork
• A role that blends leadership, mentorship, and in‑water instruction
• Make a measurable impact on children, families, and staff every day

Operations Managers at Aqua Tech Swim support both dry land operations and in‑water instruction, ensuring high-quality programming and safe, consistent execution.

• Oversee day-to-day facility operations and shift flow
• Serve as an on-deck leadership presence during operating hours
• Apply and enforce Aqua Tech policies, safety rules, and procedures consistently
• Identify, document, and elevate operational or safety concerns appropriately
• Maintain clear, professional communication with families and staff
• Model professionalism, reliability, and safety-focused leadership
• Coach, support, and mentor swim instructors
• Assist with onboarding and training of new team members
• Foster a positive, inclusive, and achievement-oriented team environment
• Lead check-ins, feedback conversations, and team communication
• Regularly teach swim lessons using the Aqua Tech Teaching Curriculum
• Maintain instructional proficiency and required certifications
• Mentor instructors on child development, lesson structure, and swimmer progression
• Lead by example by working in the water alongside your team

• Complete accurate and timely documentation related to operations, safety, and staff performance
• Communicate compliance, safety, or customer concerns promptly to leadership
• Ensure consistent adherence to company standards and expectations

• 18+ years old with a high school diploma
• At least 1 year of people management or leadership experience
• Strong communication, organization, and problem-solving skills
• Reliable, punctual, and committed to consistent attendance
• Comfortable working both on deck and in the water
• CPR/First Aid certified (or willing to maintain certification)
• Experience in aquatics is a plus, but not required—we provide training
• Long-term mindset and passion for working with children and teams

• In-water work in a warm indoor pool (approximately 88–92°F)
• Standing and walking on wet pool decks for extended periods
• Lifting and assisting children (typically 20–50 lbs)
• High-energy, humid, and noisy aquatic environment
• Ability to respond quickly in emergency situations, including entering the water

We believe learning to swim should be safe, empowering, and joyful—for children and for our staff. Our Operations Managers are trusted leaders who set the tone, protect the culture, and help both swimmers and instructors thrive.

If you are looking for a meaningful leadership role where your work truly matters and your growth is supported, we would love to meet you.

Apply today and help us make waves in children’s swim education.