Fuel Delivery Dispatcher

Fuel Delivery Dispatcher - Concord Office

Schedule
:
Monday through Friday, day shift

Pacific States Petroleum, Inc. is a leading on-site fueling company that's been serving California and Reno since 2001. We're more than just a logistics company—we're a team dedicated to exceptional customer service and innovative solutions. We started with one truck and a big idea: to provide unparalleled service by empowering our team members. If you're a problem-solver who thrives in a fast-paced environment and wants to be a vital part of a growing company, we want to hear from you.

As a Fuel Delivery Dispatcher
, you will be the central nervous system of our operations, ensuring our drivers and customers are supported with seamless logistics and communication. This is a critical role that requires a keen eye for detail and the ability to act with a sense of urgency.

Your responsibilities will include:

• Route Management: Strategically determine and manage daily routes for a group of 5-10 drivers, making real-time adjustments to ensure efficiency and customer satisfaction.

• Operational Oversight: Monitor driver progress, manage time and attendance, and coordinate daily activities with account managers.

• Customer and Driver Support: Serve as the primary point of contact for incoming customer calls and driver communications, addressing service requests, issues, and questions effectively.

• Safety & Efficiency: Actively promote a positive safety culture and work to improve the productivity of our driving staff.

• Data & Reporting: Monitor fuel prices and loading preferences and assist with data collection for our incentive pay programs.

Required:

• Previous experience as a dispatcher or a Class A/B driver.

• Proven ability to handle multiple tasks simultaneously and maintain composure under pressure.

• Excellent communication skills with professional phone etiquette.

• Proficiency in Microsoft Office and the ability to quickly learn new software.

• A high school diploma or equivalent

• Other duties as needed or assigned

Preferred:

• Knowledge of the Concord and Bay Area geography is a significant plus.

• This is a full-time, salaried position with a starting pay of $75,000 annually
• 100% Employee Owned and Operated Company
• 100% Paid Employee Benefits (Medical, Dental, Vision, Life Insurance)
• Voluntary Benefits available (STD, LTD, Accident Plan)
• PTO
• 401K with 3% contribution after 6 months
• FSA Account