Travel Operations Manager

We are conducting a confidential search for a Travel Operations Manager to oversee all travel planning and logistics for a private principal and household. This position carries full responsibility for managing a highly dynamic mix of professional and personal travel. It is best suited for someone who operates with foresight, discretion, and a strong sense of ownership.

• Assume full ownership of all business and personal travel planning for a private principal, serving as the single point of accountability from initial concept through return
• Build and manage a forward-looking travel roadmap (up to 10 months in advance), integrating known commitments, anticipated travel patterns, and shifting priorities
• Continuously recalibrate plans as schedules evolve, ensuring seamless alignment across professional and personal obligations
• Translate inputs from executive and personal support staff into detailed, executable itineraries
• Oversee all logistics including commercial and private aviation, accommodations, ground transportation, visas, passports, and special requirements
• Manage complex domestic and international, multi-stop itineraries, navigating last-minute adjustments with minimal disruption
• Prepare comprehensive travel briefs outlining confirmations, key contacts, preferences, loyalty details, and contingency planning
• Monitor active travel in real time, proactively troubleshooting to deliver a smooth, high-touch experience
• Partner closely with an external travel provider while maintaining oversight, quality control, and final responsibility
• Ensure vendors and service partners consistently meet high standards of discretion and service
• Integrate lifestyle considerations — including routines, wellness preferences, and blended business/personal needs — into cohesive travel plans
• Design and refine systems to centralize itineraries, documentation, approvals, and historical travel records
• Maintain organized tracking of travel documents, memberships, loyalty programs, and individual preferences
• Communicate clearly with the broader support team to ensure alignment without duplication of effort
• Provide occasional on-site support by traveling with the principal to oversee key transitions and in-destination logistics

• Strong personal accountability and comfort owning outcomes independently
• Exceptional organizational skills combined with strategic foresight
• Demonstrated experience managing complex, high-touch travel for private clients or senior leaders
• Ability to plan well in advance while remaining calm and effective in real time
• High standards of service and meticulous attention to detail
• Composure under pressure with agility in handling last-minute changes
• Absolute discretion and professionalism in managing sensitive information
• Collaborative communication style across internal teams and external partners
• Flexibility beyond standard business hours when travel schedules require it
• Comfort with occasional travel as part of the role
• Familiarity with private aviation logistics

We are an Equal Opportunity Employer and consider qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran status, sexual orientation, or any other protected factor.