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Member Outreach Specialist - Outbound Call Center

Job in Concord, Middlesex County, Massachusetts, 01742, USA
Listing for: Fallon Health
Full Time position
Listed on 2026-02-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 19.5 USD Hourly USD 19.50 HOUR
Job Description & How to Apply Below
A healthcare provider in Massachusetts is seeking a Customer Service Representative for their Outbound Call Center. This position offers $19.50 per hour and involves making outreach calls, handling member inquiries, and documenting interactions. Ideal candidates have a high school diploma or relevant experience, along with strong communication skills. Join our mission to provide high-quality care and be part of a dedicated team focused on improving member experience and satisfaction.
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