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Senior Customer Success Manager – Retail
Job in
Concord, Middlesex County, Massachusetts, 01742, USA
Listed on 2026-02-16
Listing for:
Divert
Full Time
position Listed on 2026-02-16
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
A leading circular economy company is seeking a Senior Customer Success Manager to strengthen client relationships and drive customer retention. This role entails ensuring customers achieve their goals with the company's solutions, managing performance metrics, and facilitating growth. The ideal candidate has at least 5 years of experience in customer success, excellent communication skills, and a passion for customer engagement.
Compensation ranges from $95,000 to $120,000 annually, accompanied by comprehensive benefits.
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Position Requirements
10+ Years
work experience
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