Education Services Representative

High School Diploma required;
Post-Secondary Degree preferred. Executive Administrative Assistant experience preferred

Company Overview
National Aviation Academy (NAA) is a renowned aviation maintenance school dedicated to training technicians since 1932. Our focus on hands-on, practical instruction prepares students for rewarding careers as certified Airframe and Powerplant (A&P) mechanics, with campuses across multiple locations offering a dynamic educational environment.

Job Responsibilities:

The Education Services Representative will be responsible for the accounts of all students of National Aviation Academy. Duties are, but not limited to:

Maintenance of students records to include filing, updating attendance, tracking missed time from class and make-up hours.

Tracking student academic progress.

Creating report cards and Official Transcripts.

Preparing student Change of Status documents.

Contacting absent students.

Coordinate with Re-entry team.

Updating census through excel spreadsheets.

Produce accurate and timely information to Education Management and instructional staff.

Other duties as assigned.

The Education Services Representative must be highly organized, flexible, task oriented, a team player, and is able to follow directions from the Education Services Manager. The minimum skills required for Education Services Representatives are as follows:

Basic understanding of Title IV Federal Aid at Clock Hour schools

Proficient in Microsoft Office skills:
Word, Excel, Email/Outlook and internet use.

Ability to address student inquiries regarding Academic records

Knowledge and adherence to FERPA regulations.

Campus-vue/Anthology software knowledge is preferred but not required.

Personal Responsibilities and attributes:

Eagerness to learn and improve.

Must be at work on time and work assigned hours.

Maintain pleasant, professional, and teamwork-oriented attitude and appearance.

Must demonstrate and report effective time management.

Consistently proving and leading by example that customer satisfaction is our highest goal.

Consistently prove initiative, enthusiasm, accuracy and efficiency.

Must demonstrate excellent communication skills.

Must demonstrate ability to learn and adapt.

Positive, energetic, quick learner

Ability to work individually (with or without detailed instruction)

Required

Education and Experience:

High School Diploma required;
Post-Secondary Degree preferred.

Executive Administrative Assistant experience preferred.

Comprehensive & logical filing and organization

Additional Information:

National Aviation Academy is an Equal Opportunity Employer and a Drug-Free Workplace. All employment offers are contingent upon successful completion of applicable pre-employment requirements.

Job Type: Full-time

Pay: $50,000.00 - $56,000.00 per year

Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location:

In person