Player Services Cashier
Job in
Concord, Middlesex County, Massachusetts, 01742, USA
Listed on 2026-02-12
Listing for:
ViziRecruiter,LLC.
Full Time
position Listed on 2026-02-12
Job specializations:
-
Entertainment & Gaming
Customer Service Rep, Casino, Gaming Manager, Event Manager / Planner
Job Description & How to Apply Below
Introduction
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast-paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Responsibilities- Responsible for fostering a fun environment.
- Responsible for being a gracious host to all guests and co-workers.
- Responsible for promoting a positive influence in the community and participating in company-sponsored events.
- Ensures interactions with internal and external guests follow the guidelines of the Red-Carpet Customer Service Program.
- Maintains balanced cashier's station.
- Processes cash transactions for casino customers and employees (Includes cashing TITO tickets, personal checks, and travelers’ checks, exchanging currency, and processing cash advances).
- Knowledgeable of and complies with Title 31 regulations.
- Enrolls patrons into Players Club, issues patrons Players Club cards, maintains accurate player tracking information, and assists the Marketing Department with all casino promotions.
- Works the main bank as assigned.
- Answers phone calls with proper phone etiquette.
- Complies with state, company, and departmental policies and regulations.
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