Advanced Clinical Applications Specialist, Radiology

Advanced Clinical Applications Specialist, Radiology

• Territory:
  United States
• Travel:
  This position requires up to 75% travel which may include some weekends

Boston Imaging serves as the U.S. headquarters for Samsung Healthcare’s Ultrasound and Digital Radiography businesses, overseeing nationwide sales, marketing, service, and distribution. Our advanced imaging technologies are trusted by leading healthcare institutions around the world to enhance patient care, improve satisfaction, and increase workflow efficiency.

As part of Samsung Healthcare USA, Boston Imaging works alongside Neuro Logica to deliver Samsung’s full portfolio of imaging solutions, including Ultrasound, Digital Radiography, and Computed Tomography. Backed by the global strength of Samsung Electronics, we are advancing medical imaging at an unmatched rate of innovation, developing customer-centric solutions quickly and with passion to address the real challenges clinicians face every day.

Guided by a vision to make the world a healthier place, Boston Imaging empowers healthcare providers with technology that helps them diagnose more confidently, deliver care more quickly, and do so in a cost-effective way. By continually refining today’s solutions and accelerating the breakthroughs of tomorrow, Samsung Healthcare remains at the forefront of an ever-evolving healthcare landscape.

The Advanced Applications Specialist plays a pivotal role in driving clinical excellence, customer satisfaction, and strategic growth within Samsung’s Radiology Ultrasound business. This role serves as both a clinical leader and strategic partner—bridging customer needs with Samsung innovation, mentoring the applications team, and ensuring that every engagement reinforces Samsung’s commitment to advancing the art and science of ultrasound.

other duties may be assigned:

• Develop and maintain strong, professional relationships with key clinical and administrative personnel across strategic and national radiology accounts.
• Partner cross-functionally with sales, service, marketing, and leadership teams to ensure account performance objectives and customer expectations are met or exceeded.
• Provide advanced clinical applications support for large or strategic radiology product demonstrations, installations, and key evaluation sites.
• Strategically plan and execute demonstrations and installations that clearly differentiate the product line clinically and technically, while delivering tailored solutions for each customer.
• Persuasively demonstrate and communicate the clinical and operational advantages of the system to end-users, influencing purchasing decisions and driving adoption through consultative selling and expertise.
• Support clinical system integration
  , including ultrasound reporting, workflow design, DICOM configuration, and network connectivity.
• Mentor and elevate the existing applications team
  , fostering collaboration, professional growth, and consistent clinical excellence across all regions.
• Assist in identifying skill development opportunities for the team to maintain message consistency and strengthen commercial sales capabilities.
• Achieve assigned goals for product adoption, utilization, and strategic objectives within key radiology accounts.
• Lead joint business planning with major accounts to define shared performance metrics, clinical outcomes, and milestones over one- and three-year horizons.
• Proactively assess and validate customer needs
  , identifying opportunities to enhance imaging performance and workflow efficiency.
• Collaborate with internal teams to develop customized imaging and workflow solutions that address clinical and operational requirements.
• Design and deliver educational programs tailored to the needs of radiology customers, supporting ongoing clinical excellence and user proficiency.
• Serve as the clinical liaison between customers and Samsung Ultrasound leadership, ensuring transparent communication of opportunities, challenges, and feedback.
• Contribute to strategic account planning that drives long-term customer satisfaction, partnership growth, and brand advocacy.
• Maintain high…