Clinical Office Coordinator-General Surgery

Clinical Office Coordinator-General Surgery

Job : 33769

Category: Clerical & Administrative Support

Location: 133 Old Road to Nine Acre Corner, Concord, MA 01742

Department: MD-Scalfarotto T

Schedule: Full Time

Shift: Day/Eve shift

Hours: 8:30-5:00pm

Pay Range: $20.00 - $26.00 per hour

Reporting to the Practice Manager and General Surgeons, the Clinical Office Coordinator performs a wide variety of responsibilities and support to the physician.

• Greet patients upon arrival, maintains orderliness of reception area and Front desk ensuring patient confidentiality.
• Answer phones and retrieves and distributes messages appropriately.
• Processes patients quickly and accurately through the computer based scheduling system for future appointments, surgeries and/or testing as appropriate for patient care.
• Orders necessary office and medical supplies and insures security of all medications.
• Captures and enters high quality patient demographic and financial information via telephone interviews and hard copy (mail-in, facsimile, etc.).
• Identifies insurance coverage and payer requirements for hospital services, processes insurance verification and other basic benefits information for patients, as necessary.
• Communicates with physicians' offices and staff in a timely and professional manner.
• Maintains and supports patient's rights to care, privacy and respect.
• Schedules and coordinate surgical procedures with the hospital and the patient.
• Enters daily and surgical billing charges to Athena.
• Other duties as assigned from time to time.

• Education:
  
  High School Diploma or equivalent required.
• Experience:
  
  One to three years Administrative Assistant/Medical Office preferred.
• Licensure and/or Certification:
  Graduate of a Medical Assistant/Secretary program preferred.

• Advanced proficiency with Microsoft Office applications and moderate keyboarding is required.
• Knowledge of GE Centricity to access and utilize electronic medical records preferred.
• Knowledge of Athena based scheduling/billing software helpful.
• Strong customer service skills.
• Excellent organizational skills, detail oriented with strong ability to multi-task required.
• Familiarity with medical terminology preferred.
• Ability to read, write, and communicate in English.
• Knowledge of patient billing, account processes, third party billing and revenue cycle preferred.
• Ability to maintain confidential information required.

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