Principal Salesforce Engineer

Overview

As a Principal Salesforce Engineer, you will architect and implement robust end-to-end solutions across our Cambium business units. You will partner with subject matter experts to deliver custom Salesforce functionality and integrate third-party tools that drive measurable business outcomes. Working in a fast-paced and iterative development environment, you will drive initiatives that drive innovation across the full customer lifecycle – from prospecting and purchase to retention and service – leveraging modern Salesforce practices and technologies.

• Deliver Salesforce software solutions across our business units
  • Participate in all phases of the software development lifecycle, including requirements gathering, solution design, implementation, testing, release, and hypercare.
  • Maintain a solid business perspective to ensure systems are implemented in ways that support operational goals and user needs.
  • Ensure solutions meet high standards of quality, with successful delivery driven by thorough testing and validation practices.
  • Collaborate across multiple projects simultaneously, effectively balancing priorities, timelines, and stakeholder expectations.
  • Provide technical guidance and mentorship to other engineering team members, fostering growth and knowledge sharing.
  • Continuously evaluate new Salesforce features and third-party technologies, proposing enhancements that improve system functionality and performance.
• Grow our Salesforce Center of Excellence
  • Identify opportunities for reuse and scalability by evaluating overlapping needs and solutions across business units.
  • Participate in steering committees to support enhancement analysis, KPI alignment, and resource planning.
  • Support effective change management practices, including end-user training and deployment planning.
  • Contribute to the internal knowledge base by documenting and sharing development best practices, standards, and reusable components.

• 10+ years of hands-on Salesforce development experience, with a proven track record of delivering enterprise-scale solutions.
• Demonstrated success implementing and optimizing functionality across Sales Cloud, Revenue Cloud, and Service Cloud.
• Deep expertise in Lightning Web Components (LWC) and the Aura framework.
• Proficient in Apex and Flows, with a strong understanding of when to apply declarative versus programmatic approaches.
• Experienced in implementing embedded, assistive, and autonomous AI capabilities within the Salesforce platform.
• Skilled in integrating Salesforce with external systems using REST and SOAP APIs.
• Comfortable with version control practices and managing change sets, unlocked packages, and CI/CD deployment pipelines.
• Familiar with conducting org health checks, interpreting diagnostic results, and executing targeted remediation strategies.
• Strong interpersonal and communication skills, with the ability to collaborate effectively across technical and business teams.
• Adept at gathering and analyzing user requirements, translating them into scalable and maintainable solution designs.
• Bachelor’s degree in Computer Science, Engineering, or equivalent professional experience.

• 12+ years of software engineering experience, with a focus on enterprise CRM platforms and scalable architecture.
• Proficiency in ETL tools and data processing pipelines, with an emphasis on data quality, transformation, and synchronization across systems.
• Familiarity with Salesforce platform-native security tools, including field-level encryption, event monitoring, and audit trail configuration.
• Ability to design data retention policies, archival strategies, and secure data lifecycle management practices.
• Experience collaborating with Info Sec and Legal teams to ensure platform compliance and risk mitigation.
• Salesforce certifications such as Platform Developer II, Agentforce Specialist, Application Architect, or System Architect.
• Master’s degree or equivalent professional experience.

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