Product Manager - AI

Product Manager - AI

Join Zelis as a driven and analytical AI Product Manager on our enterprise Data and Technology team. This remote role focuses on the product lifecycle of new AI solutions and close collaboration with data science, engineering, and business stakeholders to deliver impactful AI products across our healthcare platform.

As an AI Product Manager you will own the end-to-end product lifecycle, define business requirements, coordinate technical and non-technical teams, and manage a robust pipeline for the application of AI. You will contribute to the product roadmap, support current and future business needs, and advocate the customer voice in technical discussions.

• Become an expert in product areas, acting as the go-to person for stakeholders before consulting technical teams.
• Collaborate with software engineers, data engineers, data scientists, and other product teams to scope new or refine existing AI solutions that increase business value, adoption, and user engagement.
• Lead discussions with business unit stakeholders to identify business processes and underlying needs; draft clear and concise business requirements and technical product documentation.
• Interface with internal engineering and product teams to manage the intake process for new requests.
• Understand how product areas link into the wider roadmap and highlight dependencies and growth opportunities.
• Define key performance indicators to evaluate product success.
• Voice the customer in technical discussions and facilitate relationships between application teams and technical data teams.
• Work with cross-functional teams, including engineering, architecture, operations, product, marketing, partnerships, and customer success.
• Collaborate with technical product analysts to support engineering teams throughout the delivery lifecycle.
• Understand the implications of AI products to the healthcare industry and communicate how individual care experiences map to solved problems.

• 3+ years of technical product management with demonstrated ability to define product scope and deliver alongside technical teams.
• Strong understanding of and experience with Data Science, ML, GenAI, and Data Analytics concepts and tools such as SQL, Python, R, Spark, AWS, Azure, and Snowflake.
• Ability to listen to diverse audiences, identify requirements, gaps, and barriers, and translate needs into AI and analytics solutions.
• Understanding and experience with machine learning, data engineering, and software engineering.
• Technical depth that enables driving discussions about design of AI solutions (including GenAI), machine learning models, ETLs, and AI infrastructure.
• Strong communication skills, including active listening and clear verbal and written communication.
• Well-versed in Agile frameworks and product tools such as Jira and Confluence.
• Experience guiding teams through the AI lifecycle, including collecting and collating use cases and managing intake processes for new AI use cases.
• Open to candidates with either B2B or B2C experience; critical to success is being intellectually curious, a self‑starter, and experienced building AI products.

Zelis fosters a hybrid and remote‑friendly culture. All work locations are based on the needs of the position and determined by the Leadership team. In‑office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications. Zelis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email

The above statements describe the general nature and level of work performed by people assigned to this classification. They are not exhaustive. All personnel may be required to perform duties outside of normal responsibilities, duties, and skills from time to time.

At this time we are unable to proceed with candidates who require visa sponsorship now or in the future.