Vice President of Programs

Based in Concord, MA, Minute Man Arc is a mission-driven organization with more than 65 years of history and a deep commitment to the individuals and families it serves. This newly created Vice President of Programs role represents an exciting opportunity to shape the strategic direction of a comprehensive, lifespan program portfolio – and to make a lasting impact on a community that depends on Minute Man Arc every day.

Founded in 1958 and headquartered in Concord, MA, Minute Man Arc for Human Services is a well-respected lifespan agency serving more than 1,000 children and adults with intellectual and developmental disabilities across the greater Concord region and surrounding communities. With over 65 years of experience, Minute Man Arc is the leader in providing a community of innovative, lifelong care – improving the lives of individuals with disabilities by increasing lifelong independence, personal choice, and self-advocacy.

Minute Man Arc's comprehensive program offerings span the full lifespan and include programs for children and adults including Early Intervention, innovation outdoors programming, residential services, recreation programs, day services including employment services and more.

Minute Man Arc is accredited or licensed by CARF International, the Massachusetts Department of Public Health, the Department of Developmental Services (DDS), and the state Division of Early Education and Care. The organization's mission is to improve the lives of children and adults with disabilities through exceptional therapeutic services, meaningful employment, supportive living opportunities, recreation, and active community involvement.

This is a newly created, senior leadership role reflecting Minute Man Arc's deepened commitment to programmatic excellence and innovation. Reporting directly to the Chief Executive Officer, the Vice President of Programs holds overall strategic and operational responsibility for the full portfolio of Minute Man Arc's program areas and service lines.

The Vice President of Programs will provide visionary, hands‑on leadership to a team of Program Directors and the Director of Quality, building a culture of accountability, continuous quality improvement, and person‑centered service. As a key member of the senior leadership team, this leader will embody Minute Man Arc's mission and values in every aspect of their work – engaging authentically with individuals served, families, employees, funders, and community partners.

Reports to: Chief Executive Officer

Management: 6 direct reports and 200 FTE’s reporting up through the team of Directors. The direct reports include the Program Directors (across all program areas) and the Director of Quality.

• Serve as a key contributor to the organization's strategic planning and translate strategic priorities into programmatic goals, milestones, and action plans.
• Identify and pursue opportunities to strengthen, grow, and innovate Minute Man Arc's program portfolio in alignment with community need and organizational mission.
• Partner with the CEO and senior leadership team to develop and execute organizational initiatives that advance Minute Man Arc's impact.

• Provide direct oversight and operational leadership for all program areas, including pediatric services, adult day and employment services, recreation, and residential supports.
• Establish and monitor clear program goals, performance expectations, and outcome metrics across all service areas.
• Strengthen programmatic policies, procedures, and infrastructure to ensure consistency, quality, safety, and compliance.
• Champion a person‑centered approach to service delivery across all programs, ensuring individuals' choices, goals, and rights are at the forefront of all programming.

• Partner with the Director of Quality to oversee the organization's continuous quality improvement (CQI) initiatives and training efforts.
• Ensure full compliance with all applicable federal and state regulatory requirements, including DDS, DPH, DESE, and CARF…