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Customer Marketing & Advocacy Lead; SaaS

Job in Concord, Middlesex County, Massachusetts, 01742, USA
Listing for: Hirebridge
Full Time position
Listed on 2026-07-15
Job specializations:
  • Marketing / Advertising / PR
    Marketing Communications
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 90000 - 110000 USD Yearly USD 90000.00 110000.00 YEAR
Job Description & How to Apply Below
Position: Customer Marketing & Advocacy Lead (SaaS)

Tripleseat is seeking a Customer Marketing Manager to own strategy and execution of programs driving customer adoption, engagement, retention, and advocacy. This hybrid role based in Concord, MA collaborates with Customer Success, Account Management, Product Marketing, and Demand Generation to maximize customer value and turn customers into promoters.

Experience with Churn Zero, Salesforce, Outreach, and Hub Spot is preferred.

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