Director Of Development and Marketing

Join our team and change someone's life!

Founded in 1958 and headquartered in Concord, MA, Minute Man Arc for Human Services is a mission-driven nonprofit dedicated to improving the lives of more than 1,000 children and adults with intellectual and developmental disabilities (IDD). With over 65 years of service across the greater Concord region, we provide a comprehensive continuum of care - from Early Intervention and children's camps, to adult day services, employment supports, recreation, and a range of residential options including group homes, adult foster care, and shared living.

Minute Man Arc is accredited by CARF International and licensed by the Massachusetts Department of Developmental Services (DDS), the Department of Public Health (DPH), and the Department of Early Education and Care (EEC).

The Director of Development and Marketing is a senior leadership role responsible for building and executing Minute Man Arc's (MMA) fundraising and marketing strategy in support of the organization's mission to serve individuals with intellectual and developmental disabilities and their families. This position leads all development operations, brand and communications strategy, program marketing support, and donor engagement, and supervises the marketing/development staff, using external resources as appropriate.

The Director serves as the primary staff liaison to the Development Committee of the Board and leads MMA's signature fundraising events, including the annual March and Gala. The Director leads Development strategy and operations, with the Development Committee serving in an advisory and supportive role.

This is a full-time, exempt position reporting directly to the Chief Executive Officer

• Design and execute an annual development plan encompassing individual giving, major gifts, corporate sponsorship, foundation and grant support, planned giving, and special events
• Set annual fundraising goals in partnership with the CEO and CFO, and report regularly against key performance metrics
• Cultivate, solicit, and steward a portfolio of major donors and prospects, including direct one-on-one engagement
• Own donor, sponsor, and event data, including the organization's donor database (CRM), ensuring accurate gift processing, acknowledgment, and reporting, and setting consistent procedures across all MMA events for capturing attendee, sponsor, and donor information
• Assess the current fundraising program and infrastructure within the first 90 days and recommend changes based on MMA's size and capacity, using peer benchmarks adjusted for scale
• Report to the CEO and Board using verified data, and monitor revenue concentration to build a more diversified funding base
• Identify and pursue new revenue opportunities, including foundation and government grant prospects, in coordination with program leadership

• Develop and execute a marketing and communications strategy that builds public awareness of MMA's mission, programs, and impact
• Oversee content and messaging across MMA's website, social media and press/media relations
• Ensure consistent branding and voice across all donor-facing and public communications
• Partner with program staff to source and share stories that authentically represent participants and families served by MMA
• Partner with Program Directors to create marketing campaign strategy, marketing materials and messaging for MMA programs

• Set marketing support priorities with the CEO and Program Directors, balancing requests from across MMA programs against Development and Marketing capacity
• Develop marketing plans for programs that grow through referrals and direct enrollment, such as Adult Foster Care and Timber Nook, defining target audiences, referral sources, positioning, and messaging in partnership with each Program Director
• Produce the marketing materials program staff need to generate inquiries and referrals, including: brochures, one-pagers, digital ad creative, landing pages, email sequences, referral-partner materials, and social content
• Build and maintain a marketing toolkit and template library so program staff can carry out local outreach without requesting custom materials each time
• Build program marketing capability across MMA by coaching Program Directors, senior leaders, and their teams
• Coordinate with program-based…