Shift leader, Restaurant​/Food Service

Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc., which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in 1962, today we have nearly 7,000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.

The future holds 2,000 more restaurants across the globe within the next decade. We're in the business of making tacos, but at heart, we're a business fueled by the Live Más energy and passion of people serving people.

At Taco Bell, we embrace breakthrough thinking and innovative ideas that differentiate us from our competitors. We focus on our customers, celebrate our people's accomplishments, and foster a culture of fun and service. We want you to represent the amazing Live Más! culture that is Taco Bell.

Reporting to the Restaurant General Manager, the Shift Leader assists in managing shifts within their Taco Bell restaurant, following company policies to ensure customer satisfaction and profit maximization. The Shift Leader performs hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant.

• Maintain fast, accurate service, positive guest relations, and ensure products meet company quality standards.
• Ensure a safe working environment by modeling and requiring safe work behaviors.
• Motivate and train team members.
• Maintain equipment, facility, and grounds using a preventative maintenance program.
• Ensure food quality and 100% customer satisfaction.
• Execute corporate and local marketing plans timely and effectively.
• Champion recognition and motivation efforts.
• Provide regular feedback to the team and RGM.

• Must be at least 18 years old.
• Supervisory experience in Quick Service Restaurant or retail environment.
• Attendance and punctuality are essential.
• Basic business math skills.
• Good oral and written communication skills.
• Basic personal computer literacy.
• Enthusiastic and eager to learn.
• Team player.
• Commitment to customer satisfaction.
• Strong work ethic.

We believe where you work matters and are committed to employee happiness. Join us in our mission of feeding people's lives with Más!

• We connect with our fans through their passions, including sports, gaming, and music.
• We foster a culture of authenticity, creativity, and growth, encouraging employees to pursue their passions, take risks, and develop new skills.