Territory Sales Manager

Territory Sales Manager / Nano Indentation

Location:

Concord, MA, US
Business Unit: WITec

Reports to:

Regional Sales Manager

The Territory Sales Manager (TSM) is responsible for the Nano Indentation portfolio sales and for meeting or exceeding all assigned Oxford Instruments (OI) Sales Targets. The TSM serves as the primary point of contact for existing and potential new customers throughout the sales process.

• Sales Prospecting and Lead Management:
  Identify, qualify, and manage sales leads and new customer accounts to meet or exceed individual and team sales objectives, including prospecting via online platforms, associations, and funding agency resources.
• Own the numbers:
  Develop and execute sales strategies to identify and develop new opportunities, close deals, and achieve sales targets. Proactively monitor the sales funnel to ensure sufficient opportunities are in place to meet goals.
• Customer Relationship Management:
  Build and maintain strong relationships with current and prospective customers, strengthening existing partnerships and developing new opportunities within the assigned territory.
• Market Intelligence and Competitive Analysis:
  Actively monitor industry trends, competitor activities, and market developments to identify opportunities, mitigate risks, and provide insights for shaping company strategies.
• Accurate Forecasting and CRM Management:
  Maintain accurate sales forecasts, update CRM systems daily, and ensure all customer and opportunity information is up to date to support effective business operations and decision‑making.
• Customer Engagement and Training:
  Facilitate product demonstrations, training, and technical support to customers as needed to drive sales and enhance customer satisfaction.
• Travel and Expense Management:
  Travel regularly to meet customers, attend trade shows, and participate in customer installations while diligently managing travel and operational expenses.
• Collaboration with Internal Teams:
  Work closely with application specialists, service teams, and engineering/product management to deliver customized solutions and ensure successful product installations and customer training.
• Value‑Driven Sales Approach:
  Leverage a consultative, value‑based selling methodology to maximize customer satisfaction, minimize discounting, and fully utilize the company’s product portfolio and resources to close sales.

• Bachelor’s degree in Materials Sciences or another relevant area preferred.
• 3–5 years of sales experience in the scientific space.
• In‑depth knowledge of relevant technologies, customers, and markets.
• Ability to travel 50 % of the time, including occasional international travel.

• Metallurgy and nanoindentation experience strongly preferred.
• Strong background in technical sales, including relationship building and comprehensive customer interaction across multiple departments and functions.
• Possesses a professional network and toolset enabling immediate results.
• Extensive experience with CRM platforms, preferably SAP CRM.
• Ability to give sales presentations and share technical information in an easy‑to‑understand format.

• Results‑oriented, able to work on own initiative with a strong sense of urgency.
• Desire and capability to work well in a team environment.
• Highly organized with a strong affinity for detail.
• Excellent communication skills in various formats (verbal, PowerPoint, Excel, etc.).
• Willing and able to travel domestically and overseas as required without restriction, subject to normal visa requirements.
• Ability to build effective working relationships both internally and externally across all parts of the business.

In accordance with Massachusetts law, the expected salary for this full‑time, benefited position is between $100,000 – $120,000 plus commission. The actual compensation will be determined based on relevant skills, experience, and other factors permitted by law.

Applicants must be authorized to work for any employer in the US. The company is unable to sponsor or take over a visa sponsorship at this time.

Nearest Major Market:
Boston