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Engine Field Service Technician​/Engine Workshop Technician - Level II

Job in Concord, Middlesex County, Massachusetts, 01742, USA
Listing for: Cummins Africa Middle East
Full Time position
Listed on 2026-05-16
Job specializations:
  • Trades / Skilled Labor
    Maintenance Technician / Mechanic, Field/Service Technician, Heavy Equipment Mechanic
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

We are looking for a talented Engine Workshop Technician - Level II to join our team specialized in Service for our Service Operations Department in Khouribga, OCP Beni Amir Mining Site.

Responsibilities
  • Contribute to reliable engine performance by completing maintenance, basic repairs, rebuilds and upfits according to established standards.
  • Strengthen workshop efficiency by following documented procedures and applying them to complete complex repairs with accuracy.
  • Ensure high‑quality service delivery through careful disassembly, inspection, cleaning and reassembly of engines and engine components.
  • Support equipment longevity by performing preventative maintenance based on thorough assessments.
  • Enhance team capability by assisting more experienced technicians with diagnostics and repair plan development.
  • Maintain strong operational records by completing all required documentation—including work orders, time sheets and warranty submissions—accurately and on time.
  • Promote a safe and organized work environment by keeping tools and work areas clean, functional and compliant with Health, Safety & Environmental requirements.
  • Grow technical expertise by completing required training and applying new skills to daily workshop activities.
Education & Experience
  • Apprentice Trained Engine Technician (preferred)
  • Vocational diploma from relevant technical institution
  • Locally valid driving permit (preferred)
  • Intermediate level knowledge of and/or experience with engine products
  • Relevant experience in HHP engine rebuilds
Qualifications & Competencies
  • Strong diagnostics capability: translate customer concerns into a clear troubleshooting plan; use guided workflows, mechanical/electronic tools and diagnostic software to isolate faults; validate repairs by duplicating the complaint and documenting findings accurately in business systems.
  • Proficiency with electronic service tools: select and operate the correct hardware/software toolsets for each service event; interpret electronic outputs and recommendations to determine precise next steps.
  • Systems‑thinking for engine interactions: understand how mechanical and electrical subsystems (exhaust, cooling, fuel, aftertreatment, controls, sensors, driveline, etc.) interact; apply measurements, OEM/service publications and tools to efficiently diagnose and repair.
  • Quality‑focused repair and documentation discipline: perform repairs and preventative maintenance within standard times and guidelines; execute clean disassembly/reassembly practices, follow re‑use and progressive damage checks to control total cost of ownership; maintain complete, timely service documentation and elevate complex issues with clear, traceable troubleshooting records.
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