Personal Banker - III; South County St. Louis

Grow Your Career While Making a Difference in Your Community

Join our team and be part of something meaningful — a legacy of service, growth, and community connection that makes a difference every day.

• People First: We treat our employees like family — with respect, trust, and support for work‑life balance.
• Community‑Driven: We’re deeply rooted in our local communities and empower employees to give back through volunteer opportunities and local partnerships.
• Inclusive & Collaborative: We value diverse perspectives and foster an environment where every voice can contribute to innovation and customer success.
• Growth Mindset: We invest in learning and continuous improvement, so every team member can build their best career.

• Competitive Compensation: Fair pay with regular reviews and performance‑based incentives.
• Health & Wellness: Comprehensive medical, dental, and vision coverage.
• Financial Security: 401(k) with company match, employee banking benefits, and financial wellness resources.
• Work‑Life Balance: Paid time off and personal time.

Position:
Personal Banker I - III (South County St. Louis)

Location:

FCB South County Bank, 12000 Tesson Ferry Rd, St. Louis, MO

Job

# of Openings: 1

Classification:
Non‑Exempt / Hourly

Job Type: Full‑Time

Reports To:

South County Location Operations Officer

A Personal Banker processes all transactions accurately and efficiently in accordance with established policies and procedures. The successful Personal Banker will be the “frontline” of our bank and plays a fundamental role in achieving our customer satisfaction and revenue growth objectives by cross‑selling bank products and services.

• Accurately process a high volume of customer transactions, including deposits, withdrawals, loan payments, transfers, check cashing, and other routine teller transactions.
• Verify endorsements, signatures, negotiability, account balances, and required identification prior to processing transactions.
• Receive, count, verify, and disburse currency and coin while maintaining balancing standards.
• Maintain, balance, and reconcile an assigned cash drawer, including vault buys and sells, currency and coin orders, and cash recycler transactions where applicable.
• Process commercial and consumer night deposits, bank‑by‑mail transactions, and currency and coin exchange requests.
• Assist customers with safe deposit box access in accordance with established procedures.
• Issue cashier’s checks, money orders, prepaid cards, and other official bank instruments.
• Process miscellaneous services including savings bond redemptions, utility payments, property tax payments, license sticker renewals, and postal services.
• Complete and maintain required regulatory documentation, including Currency Transaction Reports (CTR) and other BSA/AML documentation.
• Reconcile teller work, research and resolve teller outages, balancing differences, and transaction discrepancies.
• Perform location operational duties including processing reports, transaction corrections, and operational documentation.
• Assist with location opening and closing procedures as assigned.

• Perform advanced teller functions requiring greater technical knowledge and independent judgment.
• Process complex transactions and assist with exception items and balancing discrepancies.
• Perform daily balancing and reconciliation of teller ancillary services in accordance with established procedures.
• Serve as a resource to other tellers regarding operational procedures and regulatory requirements.
• Assist with ATM servicing, vault operations, and location cash management.
• Support training and onboarding of new tellers.

• Serve as the lead teller and operational resource within the branch.
• Balance and reconcile the vault, cash recycler, ATMs, and branch cash position.
• Perform supervisor overrides and authorize transactions within established authority.
• Make check hold decisions in accordance with bank policy.
• Conduct teller audits, investigate outages, and resolve balancing issues.
• Train, coach, and mentor tellers on…