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Hybrid Field Tech​/HelpDesk Lvl 1

Job in Concord, St. Louis County, Missouri, USA
Listing for: GENTLE DENTIST
Full Time position
Listed on 2026-08-01
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below

STL Support, 4337 Butler Hill Rd, St Louis, Missouri, United States of America

Job Description

Posted Thursday, July 23, 2026 at 4:00 AM

Hybrid Field Tech/Help Desk Lvl 1

Job : 719

Location: Various Gentle Dentist practices in the Saint Louis, MO area.

Job Type: Full-time

Weekly hours: 40

What You’ll Love

About Us:
  • A Positive, Team-Oriented Culture: We believe in supporting one another and celebrating successes, big or small.
  • Opportunities for Growth: We’re committed to helping you advance your skills and reach your career goals.
  • Work-Life Balance: Flexible scheduling and an environment that respects your personal time.
  • Your voice matters: We encourage feedback and innovation at every level.
Benefits of being part of the Gentle Dentist Team
  • Benefits are available after 60 days of employment
  • Medical, dental, and vision insurance with company contribution
  • Life Insurance
  • Flexible spending (health and dependent care) account
  • Paid Time Off & 6 paid holidays off
  • Employee Stock Ownership Plan
  • 401K
  • Daily Pay
  • FREE continuing education opportunities
  • Employee assistance program
Responsibilities
  • Support and maintain the end-user IT environment. Strong knowledge of desktop operating systems and productivity software. In the field for practice-level support. Will need to travel occasionally when necessary.
  • Troubleshooting and analytical skills. Possess logical problem-solving skills.
  • Professionally responding to telephone calls, emails, and web-based service requests. Providing friendly, courteous, and quality support for clients. Self-starter who can follow a service ticket through its completion.
  • Maintains inventory of appropriate equipment. Documentation of updated processes and procedures.
Qualifications
  • High school diploma or equivalent
  • A+/Network
  • 2 years in a technically inclined support position
  • Some college

Any offer of employment is contingent upon the Company’s determination that the candidate has successfully passed a background check, including a drug screen.

We are an equal-opportunity employer and consider all qualified candidates equally.

STL Support, 4337 Butler Hill Rd, St Louis, Missouri, United States of America

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