Academic And Administrative Unit Assistant

ACADEMIC AND ADMINISTRATIVE UNIT ASSISTANT (Job )

State of New Hampshire, Department of Safety, Division of Fire Standards and Training & EMS, has a full-time vacancy for an Academic and Administrative Unit Assistant (Program Assistant I), SOC Title 43-6010 ADMIN ASSTS-3. The position has a 37.5 hour work week and is considered non-exempt.

Location:

98 Smokey Bear Blvd, Concord NH 03301

Working hours:

37.5 hour work week (full time)

Salary: $17.81/hour - $23.39/hour

Trainee Status:
Starting at $17.19 per hour

Summary: Performs diverse duties by processing course applications, student records, and certification documentation, ensuring accuracy and compliance with prerequisites and completion requirements. Maintains and updates databases, issues certificates, and coordinates audits of data entry. Provides administrative and customer service support including office operations, document management, and communication with local fire and EMS leaders and students.

YOUR EXPERIENCE COUNTS: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

• Equivalent combination of 3 years of education and experience after completion of high school.
• Valid driver’s license.
• Must pass a fingerprint based criminal background check and motor vehicle record check in order to ensure suitability for exposure to confidential information.

Trainee Option:
Candidates with an equivalent combination of 2+ years of relevant education and experience after completion of high school may be considered and hired in ‘trainee status’ for this position.

None.

None.

In-Band Advancement Available:
No.

Broad Group Level Advancement Available:
No.

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.

When applicable, the work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

• Processes course applications by reviewing submissions for completeness and verifying prerequisite requirements, when applicable.
• Reviews, verifies, and processes course completion records and student documentation to determine eligibility for examinations, additional agency programs, and professional certifications.
• Maintains accurate participant records by retrieving, updating, and tracking information in computerized databases and other record management systems to support course administration and certification processing.
• Enters course, student, and EMS provider data into computerized databases and issues certification documentation to students and their affiliated fire and emergency services departments.
• Coordinates with support staff to audit data entry related to certificates, practical examination approvals, licenses, and course completion records to ensure accuracy and compliance.
• Provides comprehensive administrative support to the Division, including answering telephones, staffing reception, processing mail, preparing correspondence, assisting with scanning and document management projects, creating manuals, and maintaining filing systems.
• Maintains and updates the…