Department​/Program Assistant - ApprenticeshipNH

Department: Workforce Development

Location: The Community College System of New Hampshire, System Office

Grant funded through June 30, 2029 (position is contingent upon renewed grant funding by the terms outlined by contract).

SCOPE OF WORK: Assists the Apprenticeship NH SAEF Grant team in the support and coordination of the Community College System of NH’s (CCSNH) efforts to build Registered Apprenticeship Programs. Performs various administrative and technical duties such as coordinating outreach, assisting with event planning, tracking program materials and data, and conducting research. This position reports to the SAEF Grant Manager. Grant funded through June 30, 2029 (position is contingent upon renewed grant funding by the terms outlined by contract through June 30, 2030).

• Responds to telephone and email inquiries and refers individuals to appropriate member of Apprenticeship NH SAEF grant team. Provides interested business partners, potential applicants, and community-based organizations with information on Registered Apprenticeship Program (eligibility, accessibility and benefits for both business and participants).
• Uses computers for various applications, such as database management and Microsoft Office software.
• Assists in the coordination and planning of various outreach events, sector-based convenings, and coordinates participation in job fairs, information sessions, etc.
• Establishes work procedures, keeps track of the daily schedules and administrative support needs.
• Prepares conference, information session or event materials, such as flyers, folders, invitations. Responsible for maintaining, ordering, and distributing related marketing and event materials and general program supplies as needed.
• Sets-up and maintains documentation for all required reporting efforts and completes CCSNH forms in accordance with policy and procedures. Assists in tracking and editing employer information needed for USDOL Standards of Apprenticeship document.
• Composes, types, distributes, and maintains meeting notes, routine correspondence, reports such as presentations or expense, statistical, or monthly reports.
• Contributes to committees and work teams by conducting searches to find needed information on Apprenticeship NH scope of work.
• Compiles and prepares specialized data related to the Apprenticeship NH and SAEF grant initiative; input and monitor data in performance management/data tracking systems like Banner, Trello, Apprenti Scope, and Excel spreadsheets.
• Reviews work done by others to check for correct spelling and grammar, ensuring that company format policies are followed, and recommends revisions.
• Complies with all college, system, state and federal rules and regulations.
• Performs other related duties as assigned.

Education: High school diploma, G.E.D. or its equivalent. Each additional year of approved formal education may be substituted for one year of required work experience.

Experience :
Three years' experience in a responsible clerical position, including administrative support preferably with career coaching or workforce development services.

Ability to provide administrative support to promote career development and training in programs in education, social science, business, or registered apprenticeship programs. Demonstrate experience providing administrative support for community engagement events and skilled in Microsoft Office programs (Word, Excel, PowerPoint, Access, outlook).

License/Certification :
Valid driver's license, or access to transportation for statewide travel.

Knowledge of modern office practices, procedures, and equipment. Knowledge of English, spelling and arithmetic. Knowledge of…