Strategic Customer Success Advisor
Job in
Concord, Merrimack County, New Hampshire, 03306, USA
Listed on 2026-03-05
Listing for:
Lumen
Full Time
position Listed on 2026-03-05
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, HelpDesk/Support, Bilingual -
Business
Customer Success Mgr./ CSM
Job Description & How to Apply Below
A global communications company is seeking a Customer Success Advisor to guide customers in utilizing their solutions effectively. This position requires 5-7 years of experience in customer success or related fields. The Advisor will analyze customer usage, lead onboarding experiences, and collaborate with sales teams to foster expansion. Ideal candidates will possess strong technical skills and the ability to build relationships with stakeholders, ultimately aiming to enhance product adoption and drive customer success.
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