Sr. Customer Assistance Representative - Concord
Job in
Concord, Merrimack County, New Hampshire, 03305, USA
Listed on 2026-07-31
Listing for:
Enterprise Mobility
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors;
Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned;
Provide a high level of customer service by assisting customers and assessing their rental needs;
Process returns, check-ins and exit kiosk transactions;
Perform administrative and basic accounting tasks such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
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