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Customer Success Management HelpDesk/Support Client Relationship Management Customer Service Rep

Customer Success & Retention Specialist

Job in Concord, Merrimack County, New Hampshire, 03306, USA
Listing for: Wolters Kluwer
Full Time position
Listed on 2026-08-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support, Client Relationship Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 57400 - 98350 USD Yearly USD 57400.00 98350.00 YEAR
Job Description & How to Apply Below
Wolters Kluwer is looking for a Customer Success Manager in Concord, NH. This role involves managing customer engagements to ensure adoption and satisfaction with Lippincott Solutions. Key responsibilities include maintaining relationships with National and Mid‑Market customers, leading meetings, and providing support throughout the customer life cycle. Candidates should have at least 2 years of experience in Customer Success and proficiency in communication tools.

Competitive compensation ranges from $57,400 to $98,350 USD.
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