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Patient Care Call Center Specialist
Job in
Concord, Merrimack County, New Hampshire, 03306, USA
Listed on 2026-08-29
Listing for:
Concord Hospital Health System
Full Time
position Listed on 2026-08-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Concord Hospital is seeking a Call Center Agent to provide compassionate customer service, schedule appointments in the EMR, and verify patient information. The role is an access point for patients and families, ensuring timely updates to insurance data and medication refills.
The position emphasizes empathy, accuracy, and the ability to thrive in a high-volume, team-based environment and to coordinate care across primary and ancillary services.
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