Admissions Representative

Company Overview

National Aviation Academy (NAA) is a renowned aviation maintenance school dedicated to training skilled technicians since 1932. Our focus on hands-on, practical instruction prepares students for rewarding careers as certified Airframe and Powerplant (A&P) mechanics across multiple campuses. We are committed to fostering an engaging educational environment that

About the Position

National Aviation Academy is seeking a motivated, energetic, and goal-driven Admissions Representative to join our team. This position plays a vital role in helping prospective students explore career opportunities in aviation maintenance and guiding qualified candidates through the admissions and enrollment process.

The ideal candidate is a strong communicator who enjoys working with people, excels at relationship-building, and is passionate about helping individuals achieve their educational and career goals. This position combines admissions, student recruitment, lead generation, community outreach, and event participation to support NAA's enrollment objectives.

Position Summary

Admissions Representatives assess prospective students' interests, career goals, and qualifications while providing information about National Aviation Academy programs and the aviation industry. Representatives are expected to generate leads, conduct interviews, maintain ongoing communication with prospective students, and assist individuals through the enrollment process from inquiry to start date.

This position requires a high degree of professionalism, discretion, independent judgment, and the ability to represent National Aviation Academy both on campus and throughout the community.

Essential Responsibilities

Admissions & Recruitment

Serve as the first point of contact for prospective students and families, providing an outstanding customer experience throughout every stage of the admissions process

Place the needs of the student first by actively listening, building trust, and helping each individual make an informed educational and career decision that aligns with their goals and interests.
Guide applicants through the admissions and enrollment process from initial inquiry through program start, ensuring a supportive, professional, and positive experience.
Deliver exceptional customer service by responding promptly to inquiries, maintaining consistent communication, and providing accurate information regarding programs, career opportunities, financial aid resources, and enrollment requirements.
Conduct comprehensive interviews to assess student needs, interests, educational background, career aspirations, and overall fit for National Aviation Academy and the aviation industry.
Act as a trusted advisor and advocate for prospective students by identifying their goals and helping them overcome barriers that may impact their ability to enroll and succeed.
Explain National Aviation Academy programs, career opportunities, employment outlooks, and the long-term benefits of training in the aviation industry.
Conduct engaging campus tours and present information about classrooms, laboratories, student services, and hangar facilities.
Follow up consistently with prospective students through phone calls, emails, text messages, virtual meetings, and in-person appointments to provide guidance and support throughout the decision-making process.
Maintain communication with active students to ensure they feel supported, connected, and confident throughout their educational journey.
Demonstrate empathy, professionalism, and a genuine commitment to student success in all interactions.
Collaborate with Financial Aid, Education, Student Services, Career Services, and other departments to ensure a seamless and student-centered enrollment experience.
Assist prospective students in determining whether National Aviation Academy and the aviation industry are the right fit for their personal and professional goals.
Ensure all admissions activities adhere to company policies, ethical standards, accreditation requirements, and applicable federal and state regulations.
Consistently achieve and exceed goals related to calls, appointments, interviews, enrollments, and student starts while maintaining a student-first, service-focused approach.
Foster a positive work environment that prioritizes student satisfaction, teamwork, integrity, and excellence in service.

Lead Generation & Community Outreach

Generate, develop, and maintain a pipeline of prospective students through personal lead generation activities.
Represent National Aviation Academy at recruitment and community outreach events.
Attend and recruit prospective students at high school career fairs, college and career fairs, military career fairs, veteran events, job fairs, workforce development events, aviation events, trade shows, community festivals, expos, and other lead-generating opportunities.
Develop relationships with high school counselors, career centers, military education offices, workforce agencies, community…