Investment & Asset Operations Subject Matter Expert

Our client is a well‑established, privately held trust company providing wealth advisory and trust administration services to families and individuals across the region. It's a small, tight‑knit team where every person's contribution matters and client relationships are built on precision, discretion, and trust.

We're looking for an Investment and Asset Operations Subject Matter Expert to oversee investment‑related operational activities across all client accounts. You'll be the go‑to expert for accurate processing and maintenance of portfolio holdings, securities transactions, alternative investments, and asset data integrity, working closely with internal teams and outside stakeholders to keep asset management operations efficient and seamless. This is a newly created role, so the team is prioritizing finding the right fit over filling the seat quickly.

Ideal candidates bring meaningful trust experience, particularly around trust accounting, principal and income concepts, distributions, and tax coding. Candidates coming from a bank or RIA background can be a strong fit if that experience was gained in a smaller environment with genuine trust exposure. Success in this role depends as much on personality fit as technical skill: this is a small office environment that rewards curiosity, self‑sufficiency, and a willingness to jump in wherever needed.

• Complete initial and annual investment reviews and maintain supporting documentation
• Process, reconcile, and resolve trade activity for marketable securities and mutual funds
• Manage timely and accurate asset transfers, free deliveries and receipts, reconciliations, and maintain accurate tax lot and cost basis records
• Administer alternative and non‑marketable assets, including transactions, valuations, pricing, and income processing
• Support investment governance through meeting preparation, minutes, and portfolio reporting
• Deliver exceptional service to internal stakeholders and external clients
• Serve as subject matter expert and escalation point for complex investment and asset related matters
• Collaborate across departments and with service providers to support operational efficiency and client service excellence

• 5 to 8 years of experience in trust operations, investment operations, securities processing, and alternative assets
• Meaningful trust‑specific experience, especially in principal and income accounting
• Familiarity with fiduciary responsibilities, investment strategies, and applicable regulatory requirements
• Strong analytical, problem‑solving, and critical‑thinking skills with a high degree of accuracy and attention to detail

• 3% 401(k) contribution plus discretionary 5% profit sharing after year one
• Medical, dental, vision insurance, FSA, and LSA
• 3 weeks of accrued vacation + sick time + holidays
• Hybrid schedule for NH residents (MA residents are required to be 100% onsite due to applicable laws, but are given a $150/monthly stipend)