Compliance Officer Ii

For assistance, contact the State of New Hampshire - Division of Personnel (Monday through Friday 8:00 AM - 4:00 PM EST)  or nhjobs.gov

* See total compensation information at the bottom of announcement.

Location:

109 Pleasant Street, Concord, NH 03301

Employment Type:

Full-time

Job Category: 13-1040 Compliance Officers-4

Salary: $25.40/hour - $34.14/hour

Post Date: 08/14/2026

Close Date: 09/11/2026

To organize and maintain the receipt, accountability, and closure of tax cases assigned to the Collection Division, Department of Revenue Administration.

Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

• Education/
  
  Experience:
  
  Bachelor's degree and 1 year of experience OR equivalent combination of 5 years of education and experience after completion of high school. Education and experience must be in accounting, auditing, business administration or a related field and have experience in the preparation, maintenance and the collection of financial accounts, inspection or investigatory work.
• License/Certification:
  Valid Driver’s License
• Other Requirements:
  None
• Trainee Option:
  Candidates with an equivalent combination of 4+ years of relevant education and experience after completion of high school may be considered and hired in ‘trainee status’ for this position.

• Knowledge of accounting principles and tax collection procedures, including methods and information sources used to locate taxpayers.
• Skilled in report writing and presenting findings.
• Ability to initiate and complete tax collection actions and conduct investigative work, including the use of confidential informants. Capable of interpreting state tax statutes and accurately calculating delinquent taxes.
• Experienced in interviewing business representatives, banking officials, attorneys, and law enforcement personnel.
• Demonstrated ability to build and maintain effective working relationships with the public.

None

• In-Band Advancement Available:
  Yes No
• Broad Group Level Advancement Available:
  Yes No

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.

When applicable, the work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

• Collect delinquent taxes, interest, penalties and fees assessed by the Department primarily through telephone and in-person contact at the office, or in the field.
• Identity and collect delinquent returns for Meals & Rentals, Business Enterprise, Business Profits, and Interest & Dividends.
• Negotiates payment arrangements and settlements with taxpayers and reviews with Collection Supervisor, prepares appropriate documents for Director review, approval, and taxpayer signature. Analyze financial statements including but not limited to bank statements, profit and loss statements, cash flow statements, income statements and federal returns to determine financial ability of taxpayer.
• Counsel taxpayers on the different tax law requirements. This function includes enforcement through onsite compliance checks of the licensing programs (M&R and Tobacco) administered by the Department and the Department’s ongoing taxpayer assistance program. Protect state tobacco tax revenue through retail inspections, seizure of contraband cigarettes, and examination of documents. Conducts compliance checks to ensure taxpayer compliance with the tax laws.
  
  Reviews taxpayer books and records including cash…