Compliance Officer, Government

For assistance, contact the State of New Hampshire - Division of Personnel Monday through Friday 8:00 AM - 4:00 PM EST  or nhjobs.gov

* See total compensation information at the bottom of announcement.

The State of New Hampshire, Revenue Administration, Collections Division has a full-time vacancy for 43-4020 Correspondence Clerks-4.

Attends work on a regular and predictable basis to perform entry-level tax enforcement, licensing, and compliance work. Performs collection activity preparation on less complex, small balance accounts.

Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

Education/

Experience:

Equivalent combination of 2.5 years of education and experience after completion of high school. Education and experience must include business administration, accounting, auditing or related field, and include 2-year experience in public contract work that involves the preparation, maintenance or collection of financial accounts, inspection or investigatory work.

Valid driver’s license

• As a condition of employment and to safeguard confidential information, all Department employees are required to undergo initial and periodic background checks. These assessments may include FBI fingerprint-based background screenings, state-level background investigations, and inquiries with local law enforcement agencies. An unfavorable background check result may lead to disqualification from the hiring process or serve as grounds for disciplinary action, up to and including termination of employment.
• All applicants must have sufficient strength and be free from disabilities that would prevent lifting of tobacco stamp cartons and other related physical tasks.

Candidates with an equivalent combination of 1.5+ years of relevant education and experience after completion of high school may be considered and hired in ‘trainee status’ for this position.

None

None

In-Band Advancement Available:

Broad Group Level Advancement Available:

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.

When applicable, the work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

• Runs monthly report of taxpayers that have not filed returns timely, performs mail merge activities for written correspondence to taxpayer.
• Prepares and distributes divisional correspondence, memos, letters, reports or other documents as needed.
• Uses templates to prepare legal paperwork on delinquent taxpayers, determined by Compliance Operator II.
• Administrative preparation of liens, lien releases, and distraint receipts from collection activities.
• Contacts delinquent taxpayers to collect unpaid taxes on small dollar balances. Notify taxpayers of delinquent taxes to initiate payment plans for approval by Compliance Officer II. Reviews small balance accounts for referral to Compliance Officer II for field work.
• Assists taxpayers with licensing and filing requirements in person and/or on the phone. Assists taxpayers in the preparation of meals and rental applications and provides assistance for completing and filing meals and rentals returns.
• Performs field work for Tobacco compliance checks at retail locations and prepares subsequent report. Retrieves tobacco stamps front vault to be transferred to front office.
• Back-up for front desk duties. Answers the division telephone queues and assists…