Impact And Learning Lead

Position: IMPACT AND LEARNING LEAD
State of New Hampshire Job Posting

Office of the Governor

GO-NORTH Division

107 North Main Street

Concord, NH 03301

IMPACT AND LEARNING LEAD

Nonclassified Position # NONCEX
4003

Annual Salary: up to $107,000

(In-person; statewide travel required)


* See total compensation information at the bottom of announcement.

GO-NORTH is hiring an Impact and Learning Lead to design and lead evaluation for New Hampshire's Rural Health Transformation Plan (RHTP)-turning strategy into a measurable learning system that supports accountability, continuous improvement, and sustainability across partners statewide. You'll lead work spanning evaluation design, performance measurement, data strategy, partner reporting, and rapid-cycle learning across RHTP initiatives (population health, primary care transformation, behavioral health, EMS, workforce, technology, and financial sustainability), in close collaboration with GO-NORTH initiative leads, providers, community partners, and external evaluators as applicable.

The ideal candidate brings deep experience in public health/health care evaluation (New Hampshire experience strongly preferred), strong partnership instincts, and a practical, systems-thinking approach to building an evaluation approach that is rigorous enough for the Centers for Medicare and Medicaid Services (CMS) and useful enough for partners to improve real-world implementation.

Preferred: experience leading evaluation for multi-partner, statewide initiatives; familiarity with rural health systems (FQHCs, hospitals/CAHs, CMHCs, EMS/MIH, long-term care); experience with implementation science and quality improvement; fluency in performance management, logic models, and mixed-methods evaluation; experience with Medicaid/claims and public health data environments; comfort translating technical findings for executive, community, and provider audiences.

What you'll do:

1) Lead statewide RHTP evaluation strategy and execution

• Serve as GO-NORTH's lead for development and implementation of a multi-year evaluation strategy aligned to CMS requirements and New Hampshire's RHTP priorities.
• Translate evaluation strategy into clear workplans, partner deliverables, timelines, and measurable targets across regions and sectors.
• Establish a coherent measurement framework that connects RHTP activities to outcomes (access, quality, cost/utilization, workforce, and sustainability) and supports both accountability and learning.
• Coordinate evaluation expectations across procurements, contracts, and subawards-including standard reporting definitions, timelines, and quality checks.

2) Build and maintain a statewide performance measurement and learning system

• Develop and maintain logic models, indicator sets, and dashboards that support GO-NORTH leadership, partners, and regional partnerships in tracking progress.
• Establish practical performance management routines (e.g., monthly/quarterly performance reviews, learning huddles, and feedback loops) that help partners improve-not just report.
• Define and support a tiered approach to measurement (process, output, outcome, impact, sustainability) that is feasible for partners and credible for external stakeholders.
• Ensure measures are context-aware-supporting rural comparability while honoring meaningful local variation.

3) Design rigorous evaluation approaches across initiatives (mixed methods + implementation focus)

• Lead evaluation design for key RHTP projects, selecting fit-for-purpose methods (e.g., quasi-experimental approaches where feasible, repeated measures, comparative trend analysis, developmental evaluation, case studies).
• Integrate implementation science concepts (e.g., context, fidelity/adaptation, barriers/facilitators) into evaluation so results explain what worked, for whom, and why.
• Partner with initiative leads to define realistic outcomes and leading indicators, and to use findings to adjust course.
• Support alignment between evaluation, quality improvement (PDSA), and technical assistance so the state can scale what works.

4) Coordinate data strategy, data use agreements, and partner reporting

• Work with DHHS data teams and partners to define data sources, reporting pathways, and…