Manager, AI-Driven & CX Systems
Job in
Concord, Merrimack County, New Hampshire, 03306, USA
Listed on 2026-02-19
Listing for:
Coinbase
Full Time
position Listed on 2026-02-19
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
A leading cryptocurrency platform is seeking a Manager of Consumer Content & Knowledge Systems in Concord, New Hampshire. The role involves owning the strategy and operations for customer-facing knowledge across various support experiences. Candidates should have strong knowledge management skills, experience in managing distributed teams, and a deep understanding of AI and customer experience metrics. This position requires an operator mindset with a focus on scaling effective knowledge delivery in a fast-paced environment.
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