IT Quality Assurance Supervisor
Job in
Concord, Merrimack County, New Hampshire, 03306, USA
Listed on 2026-06-06
Listing for:
Sedgwick Claims Management Services Ltd
Full Time
position Listed on 2026-06-06
Job specializations:
-
IT/Tech
IT QA Tester / Automation, Technical Support, Systems Analyst
Job Description & How to Apply Below
Telecommuter NHtime type:
Full time posted on:
Posted 30+ Days Agojob requisition :
R71703
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Senior Performance QA Engineer
** PRIMARY PURPOSE OF
THE ROLE ****:
** As a member of Bill Review
IQ’s Development team, the Senior Performance QA Engineer will play a key role in assessing our product suite’s viability against defined non-functional criteria, i.e., scalability, endurance, speed and stability under load. This senior role will use modern profiling tools and techniques to optimize performance tests and environments, and will monitor, analyze and advise stakeholders on findings pertinent to ensuring our clients have a positive user experience.
** ARE YOU AN IDEAL CANDIDATE?
** We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic.
** ESSENTIAL RESPONSIBILITIES MAY INCLUDE
*** Work with globally distributed teams
* Work with testers, developers, architects and product managers to develop performance test plans
* Develop automated test scenarios for performance testing
* Conduct performance testing to ensure system reliability, availability, scalability
* Manual test execution as needed based on business and functional requirements
* Plan and perform performance profiling strategies. Triage issues on downstream server environments
* Analyze performance test results and root causes; coordinate corrective actions and bug fixes
* Define, track and report performance-based metrics and SLAs
* Implement improvements to existing performance testing procedures, tools and techniques
* Maintain currency in performance testing tools and standards. Recommend improvements to existing performance testing procedures, tools and techniques
* Perform release level sign-off and provide final performance summary report for release
** ADDITIONAL FUNCTIONS and RESPONSIBILITIES
*** Performs other duties as assigned.
* Travel as required.
** QUALIFICATIONS
* * Education & Licensing:
Master’s or bachelor’s degree (or international equivalent) in Computer Science/Engineering, MIS or related engineering/science fields or related work experience.
Experience:
7+ years of work experience in performance testing enterprise applications built using with Java and the J2EE platform, with 2+ years in a performance test leadership position
Skills & Knowledge:
* Excellent oral and written communication skills, including presentation skills
* Analytical and interpretive skills
* Strong time management and organizational skills
* Ability to create and complete comprehensive, accurate and constructive written reports
* Ability to work in a team environment
* Ability to meet or exceed Performance Competencies
* Experience with web UI and web service performance testing techniques and tools (e.g., Neo Load, JMeter, Load Runner)
* Experience planning and executing performance profiling strategies including implementing improvements to performance testing procedures, tools and techniques
* Experience with database testing techniques
* Experience with monitoring multi-tiered, enterprise architected applications
* Experience with monitoring Windows and Linux operating systems and applications
* Experience with programming and scripting languages
* Experience with maintaining performance testing frameworks
* Experience with Agile Development Methodology
* Ability to optimize performance tests against Web applications, both front-end UI as well as back-end databases, application servers, and services
* Understanding of software QA processes, methodologies, and tools
* Expertise in testing J2EE applications built on Weblogic,…
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