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Voice of Customer Analyst II: Impactful Insights & KPIs
Job in
Concord, Merrimack County, New Hampshire, 03306, USA
Listed on 2026-06-21
Listing for:
WM
Full Time
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
Data Analyst, Business Systems/ Tech Analyst -
Business
Data Analyst, Business Systems/ Tech Analyst
Job Description & How to Apply Below
WM is seeking a Voice of Customer (VOC) Business Analyst to join our CE Business Solutions Reporting & Analytics team. This role involves transforming customer feedback into actionable insights to enhance the customer experience. You will partner with cross-functional teams to ensure insights translate into meaningful actions.
The position requires strong analytical skills, experience with KPIs, and effective communication abilities. A Bachelor's Degree or relevant experience is required.
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