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IDR Gateway Support Specialist
Job in
Concord, Merrimack County, New Hampshire, 03306, USA
Listed on 2026-06-21
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Technical Support Analyst in Concord, NH, to deliver intermediate-level customer support for IDR Gateway-related activities. The role involves customer inquiries management across various channels, maintaining high service standards, and effective issue resolution.
The ideal candidate has a high school diploma or GED, with at least 3 years of customer service experience. Strong problem-solving and communication skills are required. This position promises a competitive pay rate and a dynamic work environment.
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