Information Technology Manager V

Position: INFORMATION TECHNOLOGY MANAGER V
Stateof New Hampshire Job Posting

NH Department of Corrections

Division of Administration/Logistics

64 South Street

Concord, NH 03301

INFORMATION TECHNOLOGY MANAGER V

Position# 19543

$40.70/hour - 55.88/hour


* See total compensation information at the bottom of announcement.

Schedule:

8:00 - 4:00 with Saturdays and Sundays off

The State of New Hampshire, NH Department of Corrections has a full-time vacancy for Information Technology Manager V.

Summary:

Administers strategic and operational leadership for agency-wide information technology systems, services, and initiatives. Oversees IT governance, infrastructure, budgeting, procurement, and vendor management to ensure alignment with organizational goals, DoIT standards, and operational needs within the NH Department of Corrections (DOC). Serves as the primary liaison between the agency and the Department of Information Technology (DOIT), coordinating agency IT strategy, service delivery, and system improvements.

Evaluates technology needs, leads planning and implementation of IT projects, and ensures effective use of resources through performance monitoring, financial oversight, and continuous improvement.

YOUR EXPERIENCE COUNTS: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

Other information:

MINIMUM QUALIFICATIONS:

Education/

Experience:

Bachelor's degree and 9 years of experience OR equivalent combination of 13 years of education and experience after completion of high school. Education and experience must be in information technology or data management, five years of which must have been in a supervisory or management capacity.

License/Certification:
Driver's License and access to transportation

Other Requirements:

Must pass security and background screenings required for correctional environments.

Must have strong written and oral communication skills along with the ability to make frequent public speaking engagements.

Must be willing to work an extended and/or flexible schedule, to include nights and weekends for emergency response to needs at the facilities. May be required to report for work with little notice due to emergencies.

Trainee Option:
Not applicable.

PREFERRED QUALIFICATIONS:

Experience supporting mission-critical, 24/7 environments.

Knowledge of state government IT environments, including cloud adoption, legacy modernization, and enterprise governance.

Ability to manage complex vendor relationships and oversee contract performance, especially for long-term system integrations or SaaS solutions.

Experience facilitating communication between IT, operations, and executive leadership.

AFTER-HIRE REQUIREMENTS
:
None.

CAREER ADVANCEMENT OPPORTUNITIES:

In-Band Advancement Available: ☐ Yes ☒ No

Criteria:
None

Broad Group Level Advancement Available: ☐ Yes ☒ No

Criteria:
None

DISCLAIMERS:

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.

When applicable, the work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

Responsibilities:

DETAILED TASKS (AGENCY/POSITION-SPECIFIC):

Directs, plans and monitors agency-wide operational activities to ensure the efficient and effective allocation of IT resources. Evaluates technology and business information initiatives, oversees implementation of enterprise improvements, and establishes performance metrics, controls, and reporting mechanisms.

Manages daily IT operations, including infrastructure changes, critical incidents, vendor contracts, and system performance to ensure alignment with agency needs, timelines, and budgets. Supervises IT financial…