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Incident Command Lead — CIC Operations

Job in Concord, Merrimack County, New Hampshire, 03306, USA
Listing for: Maximus
Full Time position
Listed on 2026-06-22
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, IT Support, Systems Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: 24/7 Incident Command Lead — CIC Operations

Maximus, located in Concord, NH, is seeking an experienced professional to lead Command and Incident Center operations. Responsibilities include incident management, ensuring timely responses and accurate documentation while coordinating with internal and external teams.

The ideal candidate has a Bachelor’s degree in IT or Computer Science, 5+ years in IT operations, and proficiency in ITSM tools like Service Now. The role demands strong communication skills and experience in 24/7 operational environments.

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