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Senior ITSM Operations Lead | Incident Commander
Job in
Concord, Merrimack County, New Hampshire, 03306, USA
Listed on 2026-08-10
Listing for:
Southern New Hampshire Health
Full Time
position Listed on 2026-08-10
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, Systems Analyst, IT Support
Job Description & How to Apply Below
Solution Health is seeking a Senior IT Service Management (ITSM) Operations Analyst to design and lead ITSM processes with a focus on Incident Management, Major Incident Response, Problem Management, and Change Enablement.
The role reports to the Senior Manager, ITSM Process & Innovation, and provides centralized IT operational leadership during service disruptions as Incident Commander, ensuring timely triage, escalation, and resolution.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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