Battery​/Light Service Driver

Why Work For Us?

Great Pay – opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position.

401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period.

Benefits – Medical, Dental, Vision, wellness program and more!

Paid Holidays.

Paid Time Off – team members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.

Collaborative Environment – AAA values your contribution to providing exceptional service to our members.

Free AAA Classic Membership & AAA Product Discounts.

Tuition Reimbursement Program.

Concord, CA

Swings: 2pm – 10pm, 3pm – 11pm, or 4pm – Midnight.
Graves: 9:30pm – 6:00am (Includes Weekends)

$27.50/hr + lucrative shift differentials & monthly bonuses.

• Guaranteed hours:
  Minimum of 40 hours per week.
• Shift differentials:
  Earn an extra $0.75 to $1.50 more per hour depending on your hours and days worked.
• Productivity incentives:
  Earn up to an additional $1,900 extra per month.
• 401(k) retirement:
  Automatic 3% enrollment (increasing 1% annually) with a company match of up to 6%.
• Commuter benefits:
  Save on taxes by setting aside up to $680/month for transit or parking.

• Medical – choose from Red, White, or Blue tiers. HSA company contribution: $1,000 (Individual) or $2,000 (Family) annually.
• Mental health support: 6 free annual sessions with therapists or coaches via Modern Health for you and your family.
• Dental & Vision:
  Full coverage for preventive checkups and cleanings.
• Life Insurance:
  Company‑paid Basic Life and AD&D insurance (1x your annual salary).

• Generous PTO:
  Accrue up to 136 hours (17 days) of Paid Time Off in your first year.
• Paid holidays: 11 per year.
• Tuition reimbursement:
  Up to $5,250 per year for job‑related degrees or certifications (eligible after 6 months).
• Free AAA Membership:
  Enjoy a Free AAA Classic Membership and exclusive discounts on home/auto insurance.

• Operate tow trucks safely and efficiently.
• Perform simple vehicle diagnostics to identify issues.
• Provide roadside assistance, including tire changes, fuel delivery, and vehicle lock‑outs.
• Build trust, solve problems, and act as a calming presence for members on the scene.
• Communicate clearly and professionally, both verbally and in writing, even under pressure.
• Have common knowledge of vehicle components and common reasons for vehicle failure.
• Demonstrate problem‑solving and listening skills to evaluate member safety and respond appropriately.
• Be able to drive a manual/automatic shift vehicle.

No prior towing experience required – we provide top‑tier, paid training for the role.

• A customer‑first mindset and a passion for helping people.
• Willingness and flexibility to work swing or graveyard shifts, which include weekends.
• A valid driver’s license and a clean driving record (where applicable).
• Education & Experience/ Licenses & Certification/ Requirements:
  Must possess a valid driver’s license with a safe driving record.

• Works outdoors at vehicle sites when servicing vehicles.
• Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling, and stooping as required for service calls.
• Works in all weather and all traffic conditions.
• Vehicle recovery sites may be wet, messy, and hazardous.
• Service providers are required to provide a photograph for identification purposes.

We are a not‑for‑profit, membership‑based organization that has served our members for over a century, offering legendary roadside assistance, award‑winning insurance products, free travel planning, and new innovations across Northern California, Nevada, Utah, Arizona, Alaska, Wyoming, and Montana.