Community Lead​/Social Worker

Exempt Community Membership Lead role, along with screening questions at the top for candidate evaluation.

Screening Questions

• Do you have experience in membership growth, sales, recruiting, or community outreach? Please provide specific examples and measurable results.
• Have you previously worked with youth organizations, nonprofits, or volunteer-driven programs? If yes, in what capacity?
• How have you used data (geographic trends, CRM systems, membership analytics, etc.) to develop recruitment strategies?
• Are you comfortable facilitating in-person and virtual presentations to community groups, schools, or corporate partners?
• Do you have experience onboarding volunteers or managing troop/start-up teams?
• Are you comfortable working a flexible schedule, including evenings, weekends, and up to 50% regional travel?
• Are you proficient in Salesforce and Microsoft Office Suite? If not, how quickly can you ramp up?

Job Title:
Exempt Community Membership Lead

Organization: Girl Scouts of the Green and White Mountains (GSGWM)**

Job Type: Full-Time, Exempt

Travel: Up to 50% (Preferred)

Schedule: Flexible, including evenings and weekends as needed

Position Overview

The Community Membership Lead is responsible for increasing membership within an assigned region by executing strategic recruitment initiatives, onboarding new youth members and adult volunteers, and supporting the long-term sustainability of Girl Scout troops. This individual will serve as a key ambassador of the Girl Scout Leadership Experience, building strong partnerships with schools, corporations, faith-based institutions, and community organizations.

Major Accountabilities

• Develop and implement data-driven recruitment strategies based on geographic trends and membership analytics.
• Execute year-round membership growth and retention initiatives.
• Generate girl and adult volunteer leads through outreach events, marketing efforts, and community presentations.
• Facilitate recruitment events (virtual and in-person).
• Build relationships with corporations, educators, schools, and community leaders.
• Track and follow up on leads using internal systems and technology platforms.
• Promote enthusiasm for Girl Scouting through effective storytelling and presentations.

Onboarding

• Ensure a seamless onboarding experience for new youth members and volunteers.
• Manage operational onboarding processes including training assignments, troop setup, investiture coordination, and new troop support.
• Support and, when necessary, lead Girl Scout Starter Troops during initial launch.
• Provide leadership in volunteer engagement, conflict resolution, and community outreach.
• Guide Service Unit teams in selecting and training administrative volunteers.
• Offer concierge-level support to troops by coordinating with appropriate internal departments.
• Partner with the Program and Product Program Teams to ensure successful program delivery within the region.
• Report progress and regional updates to the Director of Membership.

General Responsibilities

• Promote pluralism, diversity, and inclusivity aligned with the Girl Scout mission.
• Deliver exceptional customer service and serve as a positive ambassador of the organization.
• Perform additional duties as assigned.
• Strong ability to multitask, meet deadlines, take initiative, and maintain confidentiality.
• Experience working directly with customers, volunteers, or community stakeholders.
• Ability to collaborate effectively within a team environment.
• Excellent written and verbal communication skills.
• Strong public speaking and facilitation abilities.
• Goal-oriented with strong sales and marketing aptitude.
• Relationship-building and active listening skills.
• Organized, detail-oriented, and self-managed.
• Proficiency in Salesforce and Microsoft Office Suite (or willingness to learn).
• Bilingual skills are a plus.

Work Conditions & Benefits

• Full-time exempt role with flexible scheduling.
• Evening and weekend work required as needed.
• Up to 50% travel within assigned region.
• Benefits include 401(k), health and dental insurance, PTO, employee assistance program, employee discount, and flexible schedule.
• Commitment to the Girl Scout mission strongly encouraged.

Please let me know if you would like to tailor the screening further based on priority competencies.