Member Assist Cart Attendant

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Position Summary:

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression.

In the Member Assist – Cart Attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensuring carts are ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go.

Rain or shine, sleet or snow, our members count on you.

• You thrive in fast-paced environments.
• You’re a multi-tasker at heart.
• You keep member satisfaction as your top priority.
• You can stand for long periods of time while assisting members quickly and accurately.
• You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence.

• Maintain a positive attitude by smiling, greeting, and thanking members.
• Provide exceptional customer service to members across the club as needed, answering any questions they may have.
• Maintain a clean, neat, and member-ready area.
• Ensure club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable; offering members alternative product options when needed; ensuring products are selected and packaged according to company policies and procedures; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; and promoting the company's products and services.
• Maintain safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management.
• Assist members with purchasing decisions; process member purchases; handle payments according to company policies and procedures; utilize cash registers to assist members with transactions; locate and organize merchandise; zone designated areas; resolve member issues and concerns; promote the company's products and services; organize and maintain availability of carts/flatbeds; assist members with transporting items; utilize cart retrieval equipment according to company policies and procedures;
  
  maintain parking lot cleanliness.
• Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
• Complete work assignments and priorities by using policies, data, and resources; collaborate with managers, co-workers, customers, and other business partners; identify priorities, deadlines, and expectations; carry out tasks; communicate progress and information; determine and recommend ways to address improvement opportunities; and adapt to and learn from change, difficulties, and feedback.

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws where applicable.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U is a company paid education benefit program.
• Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Hourly wage range: $16.00 to $23.00 per hour. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Customer Service experience.

None listed.

Entry level

Part-time

Management and Manufacturing;
Industries:
Retail

304 Sheep Davis Rd, Concord, NH , United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.