Client Journey Coordination Specialist
Job in
Concord, Merrimack County, New Hampshire, 03306, USA
Listed on 2026-02-16
Listing for:
Pinell Studios
Full Time
position Listed on 2026-02-16
Job specializations:
-
Retail
Customer Service Rep, Office Administrator/ Coordinator, Business Administration
Job Description & How to Apply Below
We are seeking a dependable and detail-focused Client Journey Coordination Specialist to support individuals with planning and organizing personalized experiences. This role is ideal for someone who values accuracy, clear communication, and structured workflows. Candidates in New Hampshire who appreciate independent work paired with professional support will find this position a strong fit.
In this role, you will work closely with clients to understand schedules, preferences, and planning needs. You will research appropriate options, coordinate reservations, and prepare organized documentation that helps clients feel confident and informed. Consistency, follow-through, and attention to detail are key components of success in this position.
Key Responsibilities- Communicate with clients to gather planning preferences and requirements
- Research lodging, transportation, and activity options
- Coordinate and confirm reservations using approved systems
- Prepare itineraries, confirmations, and planning documents
- Assist with updates or adjustments as needed
- Maintain accurate and organized client records
- Strong organization and time-management skills
- Clear written and verbal communication
- Customer service or coordination experience preferred
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