Technical Sales & Account Development Specialist

Technical Sales & Account Development Specialist

Industry: Precision Manufacturing

At ABTech, we specialize in precision manufacturing; delivering high-quality, engineered components to industries that demand excellence. We're known not just for what we make, but how we work — with integrity, curiosity, and a commitment to continuous improvement. We believe great people make great companies, and we’re looking for someone who shares our values and vision.

We’re hiring a Technical Sales & Account Development Specialist to strengthen new relationships, manage inbound customer inquiries and support all stages of our customer engagement process. This is a critical role that bridges technical understanding, customer communication, and business development.

You’ll serve as the first point of contact for prospects, helping them choose the right product, preparing quotes, and guiding them through the sales process. It’s not cold calling or outside sales — it’s about turning interest into action and building relationships that last.

You’ll strengthen business sustainability by developing new prospects and leads into customers and long-term relationships. While the majority of your efforts occur at ABTech’s facility in Fitzwilliam;
You’ll also travel (25%-50%) to attend trade shows and to visit customer’s facilities for introductions, follow-on meetings and customer service visits to support and strengthen these relationships.

• Nurture early-stage relationships and move them through the sales pipeline
• Nurture and support account development with pre-scheduled site visits, especially with key OEM prospects and customers.
• Identify opportunities for upselling, cross-selling, and account development
• Share customer feedback with internal stakeholders to support continuous improvement
• Attend trade shows:
  Help with booth setup and tear down, network and prospect for new opportunities, qualify and capture leads, demonstrate products, gather feedback and market intelligence.
• Collaborate with internal teams (engineering, marketing, production) to ensure smooth handoffs
• Respond to and manage inbound customer inquiries and leads
• Provide product guidance and help customers identify the right solutions
• Generate accurate and timely quotes based on customer requirements
• Maintain detailed records and communication in the CRM system

We're looking for more than a resume. The right person for this role will demonstrate:

• Cultural alignment — You connect with our company values and thrive in a team-first, purpose-driven environment
• Emotional intelligence — You communicate with empathy, listen well, and adapt your approach as needed
• Curiosity and open-mindedness — You're eager to learn and improve continuously
• Integrity and accountability — You own your work and do what’s right, even when it’s hard

• 3+ years of experience in inside sales, applications, customer service, or sales support — ideally in precision manufacturing, engineering, or industrial settings
• A strong technical aptitude and interest in manufacturing processes or precision components
• Excellent communication and organizational skills
• Experience using CRM tools and quoting software (or willingness to learn)

• Competitive salary and benefits
• Opportunities for professional growth and skill development
• Work that makes a real impact in industries that demand precision and performance

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid time off
• Vision insurance