Automotive BDC Representative​/Call Center

Automotive BDC Representative/Call Center

Concord, United States | Posted on 03/03/2026

Automotive BDCRepresentative / Call Center

Family Owned & Operated for Over 50 Years!

Ben Mynatt Family of Dealerships is seeking to hire Business Development/Customer Care Representatives to work in our sales BDC.

Must have strong phone and computer skills. The ideal candidate will be completely comfortable talking to someone on the phone and answering e-mails and texts with the intention of setting an appointment. Previous experience in automotive is helpful but not required for this position.

This is a Full-time position that offers excellent compensation and a great working environment. The work schedule for this position requires some evenings and Saturdays.

Duties and Responsibilities:

• Respond to all customer inquiries in a timely fashion
• Update CRM with notes.
• Follow up by phone, email, and text
• Prospect previous customers by offering current Programs / Specials / Promotions.
• Handle incoming sales calls answering customer questions and setting appointments

Job Type: Full-time

Job Requirements

• A good attitude and work ethic
• Available to work evenings and Saturdays
• Ability to multitask
• Attention to Detail
• Upbeat and outgoing personality
• Willing to train the right candidate.
• Must be able to pass pre-employment drug screen and background check; and have a valid driver's license.

Customer service: 1 year (Preferred)

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Schedule: Monday to Friday and Saturdays as needed