Xfinity Sales Professional (XSP

Job Summary

This job is responsible for the promotion and selling of XFINITY Residential products and services within an assigned turf. This role focuses on individual direct sales and/or multiple dwelling units to establish relationships to meet sales targets. To maximize sales and/or winbacks, this role utilizes extensive product knowledge and sales experience.

• Showcasing Comcast product expertise and promoting/selling to customers by door‑to‑door canvassing in assigned area
• Demonstrating current knowledge of XFINITY Residential products including their features, benefits, pricing, and campaigns
• Communicating and developing rapport with customers effectively; evaluating existing and potential product needs and making recommendations
• Increasing customer understanding of Comcast products and pricing models as well as unique benefits over other service providers
• Evaluating offers from other companies and framing a response to showcase the advantages of Comcast
• Meeting the physical requirements of the job, including the ability to walk and/or travel door‑to‑door for considerable distances in all weather conditions
• Obtaining and maintaining any credentials and/or licenses necessary to sell and/or design alarm systems as required by law
• Applying independent judgment and discretion in matters of significance
• Maintaining regular, consistent, and punctual attendance; working nights, weekends, variable schedules, and overtime as necessary
• Performing other duties and responsibilities as assigned

• Understand and apply Operating Principles as guidelines for work
• Own the customer experience; prioritize customers and provide seamless digital options at every touchpoint
• Be an enthusiastic learner, user, and advocate of Comcast technology, products, and services, especially digital tools and experiences
• Win as a team; drive big results by collaborating and embracing new ideas
• Engage in the Net Promoter System by participating in huddles, making callbacks, and elevating opportunities to improve customer satisfaction
• Drive results and growth
• Support a culture of inclusion in work and leadership
• Act with integrity and do what is right for colleagues, customers, investors, and communities

• Workplace Organization
• Persuasion
• Adaptability
• Self‑Motivation
• Resilience
• Critical Thinking
• Problem Solving
• Communication
• Professional Integrity

Base Pay: $31,913.53

Total Target Compensation (Base Pay plus Targeted Commission): $75,913.53

High School Diploma / GED

2–5 Years

Comcast is an equal‑opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.