Customer Service Representative

Overview

Customer Service & Sales employees enjoy the following perks:

• A complimentary monthly massage at the studio
• Our team members will earn commission for Wellness Membership sales. The opportunities for commission growth are all dependent on you! This can translate to an increase to $39 an hour.

Benefits:

• Earned Free Monthly Massage
• Discounted massages for friends and family
• Discounts on upgraded services including Gift Cards
• Commissions and Bonuses
• Paid time off
• Holiday Pay

Here’s what we are looking for:

• This position is primarily aimed at applicants who would like to work between 1 PM and 9 PM (or 7 AM and 1 PM) - Suturday shift availability is required.
• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service.
  
  Qualifications:
• Prior retail sales experience preferred; selling memberships or services in‑person to potential clients.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‑to‑learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.